Our refund policy covers the first 7 days of usage after making the subscription. If the extension didn’t comply with your needs, or if the features you used didn’t work as expected, you may ask for a refund within the allowed period.

If 7 days have passed since your purchase, we can’t offer you a refund in any case.

To ask for a refund, please send your order ID and the email address you used to subscribe to support@chatmotions.com, or you can use the contact methods shown on this page to submit your request. We initialize the refund requests through bank transfer or Cashfree payments or PayPal, please note that the refund process might take up to 3 working days to initiate, and the payment might take up to 7 business days to reach your card or PayPal account.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at support@chatmotions.com

Need help?

Contact us at support@chatmotions.com for questions related to refunds and returns.